My Professional Background
I work within the Personal Injury department; my passion is to listen to our new clients and give initial advice on whether a claim can be pursued. I advise on the information needed and help our clients through the initial process. It’s key that we offer as personal a service as possible. Having an accident can be very upsetting and I believe what a client needs more than anything is someone to listen with care and sympathy, before suggesting the right path for their needs.
I joined Attwater & Liell (as was) in 1989 as a secretary in the Conveyancing department, before gaining further experience in both the Matrimonial and Medical Negligence departments. My most important move was to the Personal Injury department, where I supported solicitors acting on behalf of people injured in accidents. This is where I found that my listening skills and empathy meant that clients felt comfortable talking to me. I was delighted to use this to good effect, by developing and leading the New Enquiries team.
I am very proud of being with the firm for a quarter of a century! I was too short to join the Police force, so I decided another area of law was the only option. Working in several departments has given me experience and life skills over the years.
I have two growing children who keep me busy and I am a leader at 2nd Harlow Common Brownies. This is so rewarding and keeps me on my toes! I am also involved with Harlow Steel Band, they are an amazing and talented bunch of youngsters, who play such uplifting music. They have inspired me to start learning myself, which I now do at Passmores Academy.
When I have a spare minute, I love to read real-life history books and anyone who knows me will tell you I know all the songs and words to My Fair Lady, my favourite film of all time! I have a lot more things I want to do and hope to start learning to dance with my soon-to-be husband. I would love to join a choir (not sure they would want me!) and a darts team.
My favourite food is pie & mash and I like to drink vodka with diet lemonade. I have a phobia of heights. I would have loved to have been a full-time mum. If I could choose one person to take with me to a desert island, I would pick Johnny Depp, as Captain Jack Sparrow. He has a stash of rum, has escaped a desert island before – plus looks so good in eyeliner!